Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to Call or Text our main line at (916) 889-7387

1. What are the Hospital hours?
   Our hospital is open Monday through Friday from 9:00 am to 5:00 pm. (Closed for Lunch from 12:00 PM- 2:00 PM) Saturday and Sunday are by Special Appointment only.
2. Do I need to have an appointment?
   Yes, patients are seen by appointment.
3. What forms of payment do you accept?
   Cash, Check, Mastercard, American Express, and Visa
4. Can I make payments?
   Payment is required at the time of service.
5. At what age can I have my pet spayed or neutered?
   Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
6. What is the pre-anesthetic blood screening?
   This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
7. How long do the sutures stay in after my pet's surgery?
   Procedures involving sutures require them to be removed in 14 days following the surgery.
8. Do you board pets?
   We currently offer boarding for special treatment purposes only.